CUSTOMER SERVICE

FIVE STAR RATINGS

Our customer service department responds to all communications concerning listings. Prompt and professional responses are key to maintaining high ratings on Amazon. This requires an attentive and experienced customer service department capable of turning a problem into a positive experience. Our customer service reps will:

  • Respond to all client emails within 24 hours

  • Respond to reviews on product listings

  • Perform refunds and replacements

  • Liaise with Amazon to solve unique problems

  • Answer client product questions on Amazon listings

  • Work dilligently to maintain valuable five star ratings

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